Order Book Management Specialist 1

Job title: Order Book Management Specialist 1

Company: Adidas

Job description:

Purpose

Proactively analyze customer orderbooks, identify actions to improve deliveries/service, coordinate the implementation of levers to improve performance while communicating status to customers/sales in a clear and accurate manner.

Key Accountabilities:

• Analyze customer orderbook and identify risks to achieving on time deliveries, sales targets and/or strategic objectives
• Use the orderbook analysis and supply availability projections to identify and action purchasing, order fulfillment, distribution and/or inbound prioritization in coordination with related functions.
• Effectively communicate orderbook status information to sales and customer teams in a manner that highlights issues, actions taken and/or the need for further decisions
• Publish weekly supply availability projections to track On Time Availability (OTA) and provide all teams with a consistent measurement (one source of the truth) and early identification of issues
• Work with Sales account teams to identify orderbook actions, issues and needed changes (e.g. Delivery Blocks, Distros, pricing)
• Establish relationships with customer merchandising teams to facilitate needed orderbook actions while minimizing the need for direct involvement of the sales team
• Work with Order Fulfillment team on order prioritization in order to support OTIF targets
• Identify and escalate delayed orders with respective warehouse and direct ship teams
• Create delivery notes and resolve delivery note issues to assist with warehouse order flow and facilitate timely shipping
• Represent the company in a professional manner while communicating effectively with customers, sales teams, and other internal parties regarding the adidas product line, policies and procedures

Knowledge Skills and Abilities

• Proficiency in relevant computer systems (SAP, Microsoft- Excel, Outlook)
• Process transactional data accurately
• Excellent written, verbal and professional communications
• Works independently with strong organizational skills
• Demonstrates a sense of urgency and ownership
• Reviews data to identify trends and initiate improvement actions

• Proven experience in challenging an existing process(es) and developing unique solutions to problems

• Ability to articulate complex ideas and focus on critical tasks
• Ability to develop positive working relationships at various organizational levels and influence others to achieve goals
• Ability to work in a team environment to accomplish a shared goal

Qualifications: * Bachelor’s Degree preferred and 2 years or more related experience; or equivalent combination of education and related experience

• Minimum of 1 year of experience in a role involving direct interaction with external or internal customers

Expected salary:

Location: Pittsburgh, PA

Job date: Sun, 15 Mar 2020 08:26:12 GMT

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